This policy explains what data you leave on the website, why we need it and how we keep it.
The website lagunasurin.com belongs to the Laguna Surin real estate agency (Phuket, Thailand). Office: Diamond Resort Phuket, 106 Soi Cherngtalay 14, Choeng Thale, Thalang, Phuket. For any questions about your data, contact us at +66 92 455 8500 (Telegram, WhatsApp, LINE).
Only what you enter in the forms on the website: name, phone number, email address, your message, booking dates and preferences. We never ask for passport or bank card details through the website.
To answer your request: find a property, arrange a booking or a viewing, and send you property documents. We do not sell your data and do not send you newsletters without your consent.
Only agency staff working on your request can see your data. If a booking requires contacting the property owner, we share only what is needed for check-in. Requests reach us through the Telegram messenger.
As long as needed to handle your request and keep records of transactions, but no longer than 3 years after our last contact. We will delete it earlier at your request.
The website uses technical cookies so that forms work and settings are remembered. Maps on the website are provided by Yandex Maps. You can disable cookies in your browser settings.
You can find out what data we hold about you, correct it, withdraw your consent or ask us to delete it. Just contact us using the details above. We comply with Thailand’s Personal Data Protection Act (PDPA).
We may update this policy. The current version is always published on this page. Last updated: September 2026.